Returns & Exchanges

At Urban Bar, we want your home to feel perfect, which is why we offer a 30-day return window for all unused items in their original packaging. If your new home accents don't meet your expectations, we are here to make the return process seamless and stress-free.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Pack with Care

  Place the items in their original boxes with all protective padding to ensure they arrive back at our warehouse safely.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will issue a full refund to your original payment method within 5-7 business days.